Overview
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The following services are supported by the ITS Help Desk for students, faculty, and staff. For support hours, please see the ITS Help Desk Hour of Operation. |
Account Support
- ArgoNet and MyUWF Accounts
- Florida Shines Logins
- G Suite
eLearning Support
- eLearning
- eLearning Guest Access
- Respondus Lockdown Browser
- TurnItIn
- Turning Point Clickers
Other Supported Services
- ArgoApps
- ArgoAir - Wireless
- Atomic Learning/Hoonuit
- Campus Computer Access
- Citrix Receiver
- Common Web Browsers (for issues relating to UWF services)
- Apple Safari
- Google Chrome
- Microsoft IE 10 and 11
- Microsoft Edge
- Confluence
- DocuSign
- Dynamic Forms
- File Storage (H Drives)
- FTP
- Jira
- Microsoft Office 365 Installation and Setup
- MyUWF
- Qualtrics
- Spam/Phishing Response
- Technology Alerts
- UWF.edu
- UWF Mobile Apps
Additional Services Provided for Faculty and Staff
For additional software and services provided for faculty and staff, please see ITS Help Desk Software Support Standards for Faculty and Staff.
FAQs
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The ITS Help Desk may offer best effort troubleshooting for some services not listed above if it supports UWF business or the academic mission. Questions related to the use of software and services for schoolwork should be addressed by the course instructor. |
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