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For Everyone
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What are the ITS Help Desk hours of operation? | Visit the ITS Help Desk website. |
Why can’t I log into eLearning? | Visit Accessing eLearning. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. |
How do I access MyUWF? | Visit Accessing MyUWF. For additional assistance,call the ITS Help Desk at 850-474-2075 during business hours. |
How do I access my campus email account? | Visit Accessing Your UWF Gmail Account. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. |
Why can’t I connect to wireless on campus? | Visit Configuring your device for ArgoAir. For additional assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours. |
Where can I find the academic calendar? | Visit the Office of the Registrar website. |
Where can I find if there is a non-scheduled school closure? (e.g., inclement weather) | Visit the UWF Newsroom and UWF Emergency websites. |
How can I get assistance with Panopto? | For faculty assistance, contact the Academic Technology Center. For student assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours. |
For Students
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How do I log into eLearning as a Continuing Education Student? | Visit elearning.uwf.edu and select the Continuing Education button. For login issues, visit Continuing Education eLearning Account Activation and Recovery. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. |
Why don’t I see all of the courses I registered for in eLearning? | Visit Finding your classes in eLearning. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. |
How do I register my Clicker? | Visit Registering a clicker and license using eLearning for Students. For additional assistance,call the ITS Help Desk at 850-474-2075 during business hours. |
Who do I contact for help with my financial aid, registration, admission application, or transcripts? | Visit the Argo Central website. |
How do I take a Quiz that requires Respondus Lockdown Browser? | Visit Respondus LockDown Browser. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. |
For Faculty/Staff
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Why isn't the course I teach published in eLearning? | Visit Managing eLearning preferences for my class in Classmate. For additional assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours. |
How do I cross-list/link the course I teach? | Visit Managing eLearning preferences for my class in Classmate. For additional assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours. |
How do I add a student to my course? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours. |
How can I get assistance with eLearning training or with instructional design for my course? | For faculty training, visit the AskATC website. |
How do I get help for a problem with my UWF-owned computer or UWF-supported software? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours. |
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Contents
Useful Links
Technology Alerts - View active alerts
Search Our Confluence Help Site
Public Knowledge Base
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Business Process Library (BPL) - How-to articles accessible to UWF employees
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