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What are the ITS Help Desk hours of operation? | Visit the ITS Help Desk website. |
Why can’t I log into eLearning? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How do I log into eLearning as a Continuing Education Student? | Continuing Education students must log into Canvas directly from the Canvas Login Page. For additional assistance, call the ITS Help Desk at 850-474-2075 during business hours. |
How do I register my Clicker? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
Why don’t I see all of my courses in eLearning? | Visit Finding your classes in eLearning. For additional assistance, submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How do I cross-list/link my course? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How do I add a TA or student to my course? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How can I get assistance with eLearning training or with instructional design for my course? | For faculty training, go to the AskATC website at http://askatc.uwf.edu. |
How do I access MyUWF? | Visit Accessing MyUWF for detailed instructions regarding how you may access your account. You may also call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How do I access my campus email account? | Visit Accessing Your UWF Gmail Account for detailed instructions regarding how you may access your email. You may also submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
Why can’t I connect to the wireless on campus? | Visit Configuring your device for ArgoAir. You may also submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
How do I get help for a problem with my UWF-owned computer or UWF-supported software? | Submit a UWF Service Desk ticket via the ITS Support Center app in MyUWF or call the ITS Help Desk at 850-474-2075 during business hours for additional assistance. |
Who do I contact for help with my financial aid, registration, admission application, or transcripts? | Contact Argo Central at http://uwf.edu/offices/argo-central. |
Where can I find the academic calendar? | Visit the Registrar at http://uwf.edu/offices/registrar/. |
Where can I find if there is a non-scheduled school closure? (e.g., inclement weather) | Visit http://news.uwf.edu/ and http://uwfemergency.org/. |
itfaq
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Useful Links
Technology Alerts - View active alerts
Search Our Confluence Help Site
Public Knowledge Base
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Business Process Library (BPL) - How-to articles accessible to UWF employees
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