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Qualtrics LogoImage Added

Overview

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Qualtrics Research Suite is a web-based survey tool available to UWF faculty, staff, and students.

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Qualtrics Insight Platform

Transitioning to the new Qualtrics Insight Platform

The next time you login to Qualtrics, you will notice the image below. You will be prompted to Experience the Qualtrics Insight Platform, Learn More, or Dismiss. On June 7, 2016, users will automatically transition to the new Qualtrics Insight Platform. There are also training videos for the new Qualtrics Insight Platform at http://support.qualtrics.com/

If you would like to try the new platform, click on the Experience the Qualtrics Insight Platform. 

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Reverting back to the original Qualtrics layout (until June 7, 2016). 

Step 1

If you choose to experience the Qualtrics Insight Platform, you can revert back to the original layout by clicking on the profile icon in the top right corner of the Qualtrics Insight Platform site. And then click, Leave the Qualtrics Insight Platform as shown below. Again, users will only be able to transition back to the original Qualtrics layout until June 7, 2016.

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Step 2

Click on Leave the Qualtrics Insight Platform. 

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Qualtrics Support

  • Qualtrics is supported on the following web browsers: Internet Explorer 7+, Firefox 3+, Safari 4+ and Chrome 2+.
  • If you have questions about how to use Qualtrics or are experiencing technical difficulties, you may

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  • contact Qualtrics by logging into their support portal:

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    • Visit Qualtrics Support
      • Click 'Sign in with SSO'
      • Type uwf for 'Organization ID' and click 'Continue'
      • Login with your ArgoNet credentials
  • For more information on contacting Qualtrics Support, click here.

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  • If you are a student, faculty, or staff and have difficulty accessing Qualtrics, please contact the ITS Help Desk at (850) 474-2075.

FAQs

Qualtrics Training FAQs


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FAQs

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Why can't I see my surveys after I log in to Qualtrics?

When your primary UWF email address changes and you log into Qualtrics, you will notice that you no longer see your surveys. If this happens, please contact the ITS Help Desk immediately for assistance.


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titleIf I collaborate with a group of users repeatedly, do I need to search for each user each time to collaborate?

If you repeatedly collaborate with the same group of individuals, a Qualtrics administrator can set up a Qualtrics Group for you. This will enable you to search only for the group that contain the users for collaboration purposes. These requests are only accepted for groups of 5 users or more. Please email your request to helpdesk@uwf.edu. In the request, include the UWF Argonet username of each user and the requested name of your group. Please allow up to 72 hours for the request to be processed.


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titleDoes UWF offer classroom training sessions for Qualtrics?

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Please see the Registering for Qualtrics training sessions

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for more details.


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titleHow do I create a copy of a Qualtrics survey?

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Link to the Qualtrcs help page

 

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Note: To copy a survey to another user account, you must include the full username. The username for students will be their student email address followed by #uwf (ex. abc123@students.uwf.edu#uwf). The username for faculty/staff will be their facultyu/staff email address followed by #uwf (jdoe@uwf.edu#uwf).

 

Visit the Creating a Project → Creating from a Copy for more details.


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titleCan I edit my 'reply-to' email in Qualtrics to a Department email account?

No. Qualtrics will only allow surveys to be sent from the default Qualtrics email (noreply@qemailserver.com). This is a security measure that prevents users from sending as other users without their consent. As a workaround, we suggest composing an email in Gmail or Message Composer and inserting the survey link.


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titleDo student accounts have more restrictions than facstaff accounts?

Yes. Below are the differences in restrictions for the 2 user types:



StudentsFacstaff
Allowed Outgoing Emails/Week500

unlimited

Total Allowed Surveys50unlimited
Allowed Active Surveys20100
Allowed Graphics Storage (MB)200010000



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titleWhere can I learn about new features?

You can learn about Qualtrics Research Core features at the Experience Management Product Updates website. Not all features will be available to UWF due to licensing. Please contact the ITS Help Desk for questions.

 

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