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Unfortunately not. Existing physical handsets are not compatible with Zoom Phone. For users or units that require a physical device, new handsets will need to be purchased. However, for most employees, physical desk phones will not be necessary. Any headset that is currently used for Zoom Meetings or Google Meet should work seamlessly with Zoom Phone. For departments with shared office phones, or with rotating staff, we anticipate that these common area phones will get require a physical handset.
What other schools are using Zoom Phone?
Examples include: Pensacola State College, Florida State University, Seminole State College, Tulane University, Villanova University, University of Michigan, and many more.
Is anyone already using Zoom Phone here at UWF?
Yes! We have several areas who have already migrated over to Zoom Phone. We encourage you to check out this testimonial from the TeacherReady team to learn more about their Zoom Phone experience.
How much does Zoom Phone cost?
See Zoom Phone Billing Guidelines for details.
Who is getting migrated to Zoom Phone?
At this time, we are focused on migrating all existing phone users who have either a Siemens or Cisco VoIP phone. Although all faculty/staff can currently utilize Zoom for meetings, if they do not currently have a physical phone, they are not included in this migration, due to licensing constraints. Their access to Zoom meetings will continue uninterrupted.
Zoom Phone Migration Information
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This announcement was sent to VPs, Deans, Department Heads, LSPs, Business Managers, DISReps, InfoSys, and Office Admins announcing the Zoom Phone Project. |
ITS will begin the migration to Zoom Phone in Spring 2026 and will contact each unit when it is time to initiate the transition. As we reach out, we will provide more detailed instructions and unit-specific guidanceAs of March 27, 2026, ITS is actively communicating with each department, planning to complete the overall campus migration prior to July 1, 2026.
If you have budget-related questions, please contact us at telecommunications@uwf.edu.
Zoom Phone Migration Timeline
