Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Overview

Headers contain tracking information for an individual email message.  This information includes the sender, recipients, subject and other tracking information.  The ITS Help Desk can use this information to track suspicious emails messages.

Instructions

Step 1

Open the suspicious email.

Step 2

Click the More arrow and then Show original.

Step 3

Click the Download Original link.  A text file should be downloaded to your machine.

Step 4

Compose a new email.  Attach the text file to the new message and email it to helpdesk@uwf.edu.

Next Step

Wait for a reply from the ITS Help Desk.  We'll send a response during our normal hours of operation.


Include Page
ILP:_Help Desk Footer
ILP:_Help Desk Footer


Panel
titleOn this page

Table of Contents
outlinetrue
indent20px
stylenone
printablefalse