Overview

Email scams are on the rise and there is no way to effectively block them from your UWF email. In particular, a type of email scam known as phishing attempts to trick you into divulging personal information: username, password, date of birth, SSN, etc. If you responded to a phishing scam, it is important to act quickly.

The high volume of fraudulent email makes it impractical for the ITS Help Desk to alert campus of every new scam, so it is the responsibility of each UWF employee to learn how to identify and react to phishing emails.

If You

Received a Phishing Email.

..

• Mark it as spam.

• Call the ITS Help Desk at 850-474-2075 if you need help determining the legitimacy of an email or website

• .
  • DO NOT forward a suspicious email to anyone, not even the ITS Help Desk

• • .  If you do, then your account may automatically be flagged and locked.

If You Responded to a Phishing Scam...

If you responded to a phishing scam, it is important to act quickly.

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• Immediately change your password, especially if you provided a password, account number, or PIN number

, immediately change your password and notify

• .
  • You can change your ArgoNet password via the My Account app in MyUWF.
• Notify the organization that manages your the account.

In the case of your UWF ArgoNet password, change your password via the My Account app in MyUWF, and then

•  
  • At UWF, you'll contact the ITS Help Desk (850-474-2075; helpdesk@uwf.edu).

Other Frequently Asked Questions

How can I identify a phishing email?