...
For setup instructions, training materials, and information about using Zoom Phone on your computer, mobile device, or desk phone, visit Getting Started with Zoom Phone.
...
Find If you found a Zoom Phone calling card in your office, find the picture below that best matches your phone setupsituation.
| HTML |
|---|
<span style="font-family: 'Cabin', sans-serif;font-size: 18px;"><b>I have BOTH an old phone and a new Zoom phone.</b></span> |
| | HTML |
|---|
<span style="font-family: 'Cabin', sans-serif;font-size: 18px;"><b>My old phone is gone and I do not have a physical desk phone.</b></span> |
|
|---|
What should I do?Until July 16 - Continue using your old phone
- Feel free to explore the new phone’s features
Starting July 16 - Begin using your new Zoom phone!
- Disconnect your old phone and leave it on your desk for collection
| 
What should I do?- Sign in to the Zoom app on your computer if you have not already done so
- Beginning July 16, use Zoom Phone from your computer or mobile device
- If you were expecting a desk phone, contact your department's Zoom Phone Department POC (Point of Contact)
|
| HTML |
|---|
<span style="font-family: 'Cabin', sans-serif;font-size: 18px;"><b>I only have a new Zoom phone.</b></span> |
| | HTML |
|---|
<span style="font-family: 'Cabin', sans-serif;font-size: 18px;"><b>I don't see my situation listed.</b></span> |
|
|---|
What should I do? - Complete remaining Zoom Phone setup tasks such as setting up your voicemail
- Familiarize yourself with your new phone
- Begin using it on July 16
We likely completed your setup while you were away from your office, or we were given permission to remove your old phone early. | 
If others in your area received calling cards and you did not, one of these is probably true: If you currently use a Siemens or Cisco phone, there’s still a good chance we’ll be visiting your area on cutover day. |
...
