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Before July 16: Continue using your current phone.
Starting July 16: Use Zoom Phone.

Need Help Getting Ready?

For setup instructions, training materials, and information about using Zoom Phone on your computer, mobile device, or desk phone, visit Getting Started with Zoom Phone.

Find the picture below that matches your phone setup. Please follow the Getting Started with Zoom Phone instructions for more details.

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<span style="font-family: 'Cabin', sans-serif;font-size: 18px;"><b>I have BOTH an old phone and a new Zoom phone.</b></span>
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<span style="font-family: 'Cabin', sans-serif;font-size: 18px;"><b>My old phone is gone and I do not have a physical desk phone.</b></span>

What should I do?

Until July 16

  • Continue using your old phone
  • Feel free to explore the new phone’s features

Starting July 16

  • Begin using your new Zoom phone!
  • Disconnect your old phone and prepare it for collection


What should I do?

Until July 16

Complete setup now and begin using it on July 16.

Starting July 16th

Please follow the Getting Started with Zoom Phone instructions to begin using your phone on:

  • Your computer or university-issued device

  • Or your personal mobile device

If you were expecting a desk phone and do not have one, contact your Zoom Phone Department POC (Point of Contact).


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<span style="font-family: 'Cabin', sans-serif;font-size: 18px;"><b>I only have a new Zoom phone.</b></span>
HTML
<span style="font-family: 'Cabin', sans-serif;font-size: 18px;"><b>I don't see my situation listed.</b></span>

What should I do? 

Please follow the Getting Started with Zoom Phone instructions to:

  • Sign in

  • Finish setup

  • Learn how to use your new phone and Zoom Phone features

We likely completed your setup while you were away from your office, or we were given permission to remove your old phone early.

Curious? We respect that.

If others in your area received calling cards and you did not, one of these is probably true:

  • You do not currently have a university phone

  • Your phone setup requires additional work

  • We were not able to access your office when we visited

If you currently use a Siemens or Cisco phone, there’s still a good chance we’ll be visiting your area on cutover day.

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