Users you should expect to see are anyone that meets all of the following criteria: - they are claimed as primary in your department (your DISRep can look that up for you if you aren't sure)
- they have a physical phone in their officethey do not share with others
- they are not already on Zoom phone
Examples of users who will not have entries on the User Details tab include: - employees who share an office and single telephone (instead, a departmental line should be assigned to this office)
- employees who are claimed by your department, but not as the "primary" membership (regardless of what index is currently charged for the monthly phone, to ensure the employee only shows up on one spreadsheet, ITS used the employee's primary department membership to determine where they should be listed.)
- employees who have listed their personal cell phone number as their campus phone number (they are currently operating without a physical phone provided by ITS Telecommunications, so they are not part of this migration)
- employees who do not have a physical phone in their office (they are currently operating without a physical phone provided by ITS Telecommunications, so they are not part of this migration)
- employees in offices such as TeacherReady, UKCOH Advising Center, the Emerald Coast campus, and Institutional Effectiveness, because they have already migrated to Zoom Phone
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