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To ensure users have the appropriate level of access, please verify the following functional requirements:
- SMS Messaging Capabilities: Determine if the user’s role requires the ability to send and receive text messages via their UWF-assigned number.
- International Direct Dialing: Identify users whose specific roles necessitate outbound calling beyond the United States and Canada. Please note that international calling incurs additional service charges and should be requested only for roles with a demonstrated business need.
C. Hardware Selection: The "One Device" Rule
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| Hardware Option | Link | Connection Type | Best For... |
| Wired (USB-A) | Logitech H391 (981-000014) | USB-A | Most desktop users; "plug-and-play" reliability. |
| Wired (USB-C) | Logitech H391 (981-001574) | USB-C | Modern Some modern laptops and MacBooks. |
| Bluetooth Wireless | PrancyBt KH120 | Wireless | High mobility. Note: Older desktops may require a USB Bluetooth dongle. |
| Physical Desk Phone | Requires Business Case. Reserved for reception desks or high-traffic areas. |
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