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To ensure users have the appropriate level of access, please verify the following functional requirements:
- SMS Messaging Capabilities: Does the user require
- Determine if the user’s role requires the ability to send and receive text messages via their UWF-assigned number ?
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- International Calling: Does the user’s specific role require the ability to place calls outside of the United States and Canada?
- Direct Dialing: Identify users whose specific roles necessitate outbound calling beyond the United States and Canada. Please note that international calling incurs additional service charges and should be requested only for roles with a demonstrated business need.
C. Hardware Selection: The "One Device" Rule
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