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Info

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Auxiliary Units:

E&G Units:

All Units:

Per-work-order Telecom charges of $19.20 may apply for physical handset support.
International dialing for the university’s Zoom Phone service is enabled upon request only. Any charges incurred will be billed to the requesting department at the end of the billing cycle.
Fax Services transitioned to Zoom Phone is included at no extra cost.

Charging Details

Billing Model

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The basic calling plan includes unlimited calling within the United States and Canada at no additional charge.
The basic calling plan is automatically assigned to all Zoom Phone users, and to common area phones that require outbound dialing.

International dialing may be enabled upon request.
When approved, international dialing will be enabled only for the specific countries supported by Zoom and requested by the department.
Any international calling charges incurred during the billing cycle will be billed to the requesting department based on actual usage.

A long-distance PIN is no longer required.
Calling permissions are managed through the calling plan assigned to each Zoom Phone user.

Zoom Phone fax is the preferred solution for fax services where feasible.
Existing physical fax machines may be replaced with Zoom Phone fax functionality.
If a department chooses to purchase or install a new physical fax machine instead of using Zoom Phone, the department will be responsible for the cost of a Voice Gateway Adapter (VGA).
Additional charges may apply for moves, adds, or changes associated with physical fax machines per incident at the standard Telecom rate.
Requests for fax services, including Zoom Phone fax or physical fax machine support, must be submitted through the standard telecommunications service request process.

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