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When you are installing, you may get a "Something went wrong" error, see  Office 2013 or Office 365 installation error "Something went wrong". If you receive other errors during installation, see General troubleshooting for installing Office 2013 and Office 365.
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titleTroubleshooting your access to the Office 365 portal:

After signing into the Office 365 for Education app in MyUWF with your UWF student Gmail address and ArgoNet password, you may see a blank white page or an error message, referring to a redirect loop.

 

After accessing the MyUWF app, you receive the following error:

If you received this error, you are not eligible for the Office 365 Student Advantage Program.  Students registered for an official UWF course for the current or previous semester are eligible for the Office 365 Student Advantage Program.  If you meet this criteria and receive the error message, please contact the ITS Help Desk at (850) 474-2075.

 

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titleTroubleshooting your Office 365 installation:

 

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 After you have installed Office, try creating a few documents. If an Office program looks blurry, displays as all black or all white, the screen flickers, or looks different on different computers, see Office 365 doesn’t look right. 

   More information:

  You can install the latest version of Office on up to five computers. After you’ve completed the installation, make sure you have automatic updates turned on.

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Frequently Asked Questions:

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