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Click on the Qualtrics app

 

Support

Training

  • For new users, you can get an overview of the software by visiting the Getting Started links.

  • Qualtrics also provides a tutorial to learn the basics in 5 quick steps at Learning Qualtrics in 5 StepsQualtrics is supported on the following web browsers: Internet Explorer 7+, Firefox 3+, Safari 4+ and Chrome 2+.
  • For new users, you can get an overview of the software by visiting the Getting Started links.
    Qualtrics offers live training webinars on different topics, such as, Getting Started with Qualtrics, Advanced Survey Building, and Reporting.  Please visit Live Training Webinars for dates and times.

  • Also, look for classroom based training opportunities at UWF through the Training Reservation Desk.

Support

  • Qualtrics is supported on the following web browsers: Internet Explorer 7+, Firefox 3+, Safari 4+ and Chrome 2+.

  • UWF's Qualtrics license includes both e-mail and phone support. If you have questions about how to use Qualtrics or are experiencing technical difficulties, please contact Qualtrics directly by emailing support@qualtrics.com or calling 1-800-340-9194 between 8am-8pm EST.  Also, look for classroom based training opportunities at UWF through the Training Reservation Desk7 am - 7 pm Central Time. 

  • While logging into Qualtrics, scroll over to the top right corner and click on "Support & Feedback".  Fill in the required details and click submit.

 

FAQs

Qualtrics website FAQs - http://www.qualtrics.com/university/researchsuite/research-resources/other-resources/faqs/

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titleIf I collaborate with a group of users repeatedly, do I need to search for each user each time to collaborate?

If you repeatedly collaborate with the same group of individuals, a Qualtrics administrator can set up a Qualtrics Group for you. This will enable you to seach search only for the group that contain the users for collaboration purposes. These requests are only accepted for groups of 10 users or more. Please email your request to helpdesk@uwf.edu. In the request, include the UWF Argonet username of each user and the requested name of your group. Please allow up to 72 hours for the request to be processed.

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