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Comment: minor changes to overview; added link to "response and resolution expectations"

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Excerpt

Students, Faculty, and Staff have a number of different options they can use to contact the ITS Help Desk in person, by phone, online request form, and through email. This page contains the hours of operation and information on contacting and receiving assistance from . 

The information below shows the hours that the ITS Help Desk is open. 

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Also review the ITS Help Desk

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Response and Resolution Expectations.

Staffing Schedule

F‌ully Staffed
Monday - Friday
8:00AM to 5:00PM

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Classroom Support

Monday - Thursday
8:00AM 00 AM to 6:30PM30 PM

Friday
8:00AM 00 AM to 5:00PM00 PM


Info
titleHelp Desk Closures

The Help Desk is closed on weekends, holidays, and any other times the University is closed (such as during severe weather).

Occasionally the Help Desk is also closed when there's a scheduled departmental meeting.  When these closures occur, they are scheduled in advanced, and they are posted on the Technology Alerts page.

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