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Please contact the ITS Help Desk by phone at (850) 474-2075 during our normal business hours and we will gladly assist you. Just be sure to be in front of your computer (a Mac or PC) when you call. We may have to remote in to assist, and if necessary, to troubleshoot and gather additional screenshots as well.
I know my username and my password, and my password meets the requirements for FloridaShines
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, but I still can't get logged in.
There may be a number of reasons for this. Some of those reasons are listed below:
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