Overview

This page provides an overview of the Psychology Academic Peer Counselor (APC) job description.

Job Description

  1. Advises undergraduate psychology majors and minors on academic planning decisions (e.g., registration, course alternatives, degree requirements, course load management) by asking questions (via email, in person, on the phone) to determine the nature of their issue, and by using DegreeWorks, SSB, academic forms, and other internet based tools (e.g. myUWF and Lighthouse) in order to assist students in meeting degree requirements.
  2. Provides undergraduate psychology major and minor students with information about university resources (e.g. the writing lab, math lab and tutoring) and academic skills (e.g. time management and study techniques) using department and online resources as well as familiarity with the UWF psychology undergraduate program  in order to equip students with the tools necessary to succeed in the program. 
  3. Assists students in class selection by asking questions pertaining to academic progress and extracurricular demands (e.g. outside job, familial responsibilities, sports) during interaction with students (via email, in person, on the phone) along with accessing academic records (e.g. DegreeWorks, SSB, myUWF) and the current academic catalog in order to help students create a balanced class schedule.
  4. Manages communication within the office to and from various people (e.g. current and prospective students, faculty, staff) by responding to messages (e.g. email, voicemail), answering phone calls, and meeting with walk-in visitors in order to answer questions and provide information about the undergraduate psychology department.
  5. Aids undergraduate psychology majors and minors to resolve academic conflicts (e.g., failing to register for classes on time, failing to withdraw from classes on time, not meeting requirements for graduation, poor class performance) through communicating with students (via email, in person, on the phone) and proposing resolutions (e.g., class schedule alternatives) in order to advance the student’s academic progress.
  6. Facilitates the removal of various holds (e.g. late fees, parking tickets, immunization, admission, department holds) by providing the student information about the hold, getting the correct paperwork signed by the student, and contacting the appropriate university departments in order to grant the student access to their academic records.
  7. Teaches psychology majors and minors to create a digital trial schedule of classes using myUWF, the current academic catalog, and the students DegreeWorks in order to prepare students for registering on their own when registration becomes available.
  8. Explains DegreeWorks to undergraduate psychology majors and minors using training information from the provided manual as well as computer software and websites (e.g. SSB, myUWF) in order to show students how to utilize the degree plan on their own.
  9. Organizes student documents (e.g., holds paperwork, degree contracts) by creating folders for each student, updating files after student meetings, and filing to the undergraduate filing cabinet by hand in order to keep complete and accurate student documentation.