Canvas Support
There are multiple ways to get support for Canvas-related issues or questions.
- Call the toll-free number +1.844.866.3349, Canvas Tier 1 support is available 24x7, 365 days a year.
- Call the UWF ITS helpdesk at 850.474.2075.
- If you are logged in to Canvas, Click on the Help icon at the bottom left corner, under the global menu. You will be able to chat with a Canvas representative by clicking on Chat with Canvas Support (Students) or you can choose to Report a Problem, which will submit a ticket to Canvas Support.
- You can also search the Canvas Guides or visit the Canvas Community and ask a question.
Frequently Asked Questions
What do I do if my password isn’t working for Canvas?
When can I access my Canvas Course?
I have questions about other eLearning tools, like Respondus.
Canvas Support Guides
Canvas Orientation
There are several options for students to get started with Canvas. You can enroll in our Welcome to Canvas course or visit the pages linked below.
Personal Settings
In Canvas, each user maintains and updates their own Profile. You can add contact information, maintain a portfolio of your work, and configure your communication preferences. You can include different email addresses, such as your work, or private email. Your ArgoNet email account is the default option. You can also opt to have text messages sent to your cell phone. Click on each of the four steps below to find out how you can edit these options to make the most of Canvas Notifications and Personal Settings.
Course Participation
Canvas is a web-based application that allows instructors to put class materials on the Internet. It provides a variety of tools to facilitate teaching and learning. The basic tools used in a Canvas course includes a syllabus, learning materials (documents, videos, etc.), discussions, calendar, inbox and notifications, announcements, grades, quizzes, and assignments. Click on each of the links below to learn more.