System Maintenance Time is a block of time endorsed by InfoSys when online systems are "not expected" to be operational. This does not mean that systems will always be down; there is a possibility online systems will be inoperable during that time due to planned maintenance. It is our standard practice to avoid maintenance whenever possible in these cases:
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Standard Working Hours are M-F 8am - 5PM, during which time no routine maintenance will be planned if at all possible. | ||||||||||
ITS Dedicated Project Work Hours, Developers and Engineers observe strict no non-project meetings, and only respond to emergency interruptions. Concessions made for established recurring institutional meetings. | ||||||||||
CST | Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Legend | ||
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12:00 am - 1:00 am | P N $ | * | Any system (except Banner Core Systems: Banner Student, HR, Finance) | |||||||
1:00 am - 2:00 am | JR | E | P N $ | $ | Any system - however coordination and awareness is imperative because server or network changes may affect your work (at your own risk) | |||||
2:00 am - 3:00 am | E | P N $ | B | Banner ERP systems and associated systems | ||||||
3:00 am - 4:00 am | E TAB | E | E | E | E P N $ | E | E | Bopt | Banner ERP systems and associated systems (reserved for anticipated longer outages which can't fit into the regular Wednesday window) *Note that we may work later for test instances. | |
4:00 am - 4:30 am | P N $ | N | Network | |||||||
4:30 am - 5:00 am | P N $ | P | Server Patching | |||||||
5:00 am - 5:30 am | P N $ | E | Endpoint Workstation Patching | |||||||
5:30 am - 6:00 am | B | P N $ | JR | Jira Re-indexing | ||||||
6:00 am - 6:30 am | * | B | P N $ | * | Bopt | TAB | Tableau Server Restart | |||
6:30 am - 7:00 am | * | B | P N $ | * | Bopt | |||||
7:00 am - 7:30 am | B | Bopt | ||||||||
7:30 am - 8:00 am | Bopt | |||||||||
Standard working hours | Bopt (8-10am) Bopt (10am - 5pm - test instances only) | |||||||||
5:00 pm - 9:00 pm | Bopt | Bopt (test instances only) | ||||||||
9:00 pm - 12:00 am | Bopt |