Faculty Instructions

This page provides information for setting up your exam in ProctorU, so that students can begin scheduling dates/times to complete the exam.

Syllabus Statement

If you plan on using ProctorU, copy and paste this verbiage into your Syllabus or Important Course Information in eLearning or link to this page:  Student Help with ProctorU.


ProctorU is an online proctoring service that allows students to take exams online while ensuring the integrity of the exam for the institution. This service enables remote proctors employed by ProctorU to view your personal computer’s screen, webcam, and audio for academic integrity.

There is a cost for this service. Exam fees range from $17.50 to $40, depending on the length of the exam. Students who wait until the last minute to reserve their exam time will be assessed an additional late fee, “Take it Soon” incurs an additional fee of $5 (72 hours to 24 hours ahead of appointment), or “Take it Now” that incurs an additional $8 fee (less than 24 hours ahead of appointment). UWF does not receive any portion of this cost. Refunds are given if the exam is canceled within 48 hours before the scheduled exam time.

What to Expect

The Test-Taker Knowledge Base contains articles that answer important questions, such as how to schedule exams, what you need to take an exam, how to resolve technical issues, and more. The articles walk you through an exam session from beginning to end, including information about where and how you can test. Read each section thoroughly before taking an exam. If you need more assistance, visit Contact Support Team to send a message or use the ProctorU Chat Support resource.

The Guardian Exam Browser 

The Guardian browser is now required for all ProctorU test-takers. Guardian is a lockable browser for ProctorU sessions that streamlines exam launch and provides a more secure and user-friendly student experience. Test takers will download the browser as part of their exam preparation, and the software can be removed when not in use. During the exam session, Guardian monitors the student’s computer for potential breaches during the exam, such as the use of hotkeys, copy/paste, and hardware detection. For more information on using this software, visit ProctorU’s Guardian Secure Proctoring Browser Resources.

Resources

For more information about ProctorU, visit the following links:


ProctorU Support

If you have questions or need training, feel free to contact the ProctorU at to accountservices@proctoru.com

If you need immediate assistance, you can call our support line at 855-772-8678, then choose option 2 for faculty support.

Scheduling your Exam in ProctorU

Microsoft recently announced it will no longer support older versions of Internet Explorer after Jan. 12, 2016. Browser versions prior to Internet Explorer 11 will still work, but they may not have the latest security updates.

This link contains more information about the Microsoft announcement.

ProctorU’s technical requirements may be found here.

Google Chrome is the preferred browser for proctoring sessions, Mozilla Firefox is another reliable alternative and Safari is available for Apple users.


 

Read about ProctorU here!